A: Buffora is a luxury skincare brand dedicated to bringing you high-quality, natural products inspired by ancient beauty traditions. Our flagship product, Moroccan Black Soap, is crafted with care and available in five unique scents: Rose Radiance, Citrus Glow, Mystic Oud, Eucalyptus Calm, and Mint Refresh.

A: Yes! At Buffora, we are committed to cruelty-free practices. None of our products are tested on animals.

A: Our Moroccan Black Soap is made with natural, plant-based ingredients. However, please check individual product descriptions for specific details.

A: Moroccan Black Soap, also known as Beldi Soap, is a traditional skincare product made from olive oil, eucalyptus, and crushed olives. It’s a natural exfoliant and moisturizer that leaves your skin feeling soft, smooth, and rejuvenated.

A: We offer five luxurious scents:

• Rose Radiance: A floral, soothing scent for glowing skin.
• Citrus Glow: A zesty, energizing fragrance to uplift your mood.
• Mystic Oud: An exotic, earthy aroma for a touch of luxury.
• Eucalyptus Calm: A refreshing, spa-like scent to relax and purify.
• Mint Refresh: A cool, invigorating fragrance to awaken your senses.

A: Yes! Our Moroccan Black Soap is gentle and effective for all skin types, including sensitive skin.

A:

1. Apply a small amount to damp skin.
2. Gently massage in circular motions to exfoliate and cleanse.
3. Rinse thoroughly and pat dry.
4. Follow up with your favorite moisturizer for maximum hydration.

A: We strive to process and ship orders within 1-2 business days. Delivery times vary depending on your location. Typically, orders arrive within 3-5 business days for domestic shipments and 7-14 business days for international orders.

A: Yes, we ship worldwide! Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the customer.

A: Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package through our shipping carrier’s website.

A: While we do our best to ensure timely delivery, occasional delays may occur due to unforeseen circumstances like weather or carrier issues. If your order is significantly delayed, please contact us at help@buffora.com, and we’ll be happy to assist you.

A: We want you to love your Buffora products! If you’re not completely satisfied, you may return unused and unopened items within 30 days of delivery for a full refund or exchange. Please note that shipping costs are non-refundable.

A: To start a return or exchange, please contact us at help@buffora.com with your order number and the reason for your return. We’ll provide you with instructions on how to proceed.

A: If your product arrives damaged or defective, please contact us within 7 days of delivery. We’ll gladly replace the item or issue a refund.

A: We accept all major credit cards (Visa, Mastercard, American Express, Discover).

A: Yes! We frequently run promotions and offer discounts to our loyal customers. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals.

A: Unfortunately, only one discount code can be applied per order.

A: We’d love to hear from you! You can reach us via email at help@buffora.com or through our contact form on the website. Our customer support team is available Monday through Friday, 9 AM to 5 PM (EST)

A: Currently, Buffora operates exclusively online through our Shopify store. This allows us to focus on delivering high-quality products directly to your doorstep.

A: Yes! We are committed to sustainability and use natural, eco-friendly ingredients in our products. Our packaging is also designed to minimize environmental impact.

A: At Buffora, we believe in giving back. A portion of every purchase supports the artisanal sector, helping to preserve traditional craftsmanship and empower local artisans. By choosing Buffora, you’re not only investing in your skincare but also contributing to a meaningful cause.