Refund Policy

Effective Date: 5, Mar 2025.

At Buffora, we strive to ensure that you are completely satisfied with your purchase of our Moroccan Black Soap. If you are not satisfied, we offer a straightforward refund process. Please read our Refund Policy carefully to understand your rights and obligations.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The product must be unused, in its original packaging, and in the same condition as when you received it.

• You must request a refund within 30 days of receiving your order.

2. Non-Refundable Items

The following items are not eligible for refunds:

• Products that have been used or opened.

• Products damaged due to misuse or improper handling.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact us at help@buffora.com with your order number and reason for the refund request.

2. Once your request is approved, we will provide instructions for returning the product.

3. Ship the product back to us at your expense.

4. Refund Processing

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7-10 business days.

5. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at help@buffora.com. We will either replace the product or issue a full refund, including return shipping costs.

6. Contact Us

If you have any questions about our Refund Policy, please contact us:

• Company Name: Buffora LLC
• Website: www.buffora.com
• Email: help@buffora.com
• Phone: +1 661 646 1861
• Address: 127 N Higgins Ave Ste 307d #1411, Missoula, Montana 59802, USA

Thank you for choosing Buffora, We appreciate your trust in our products and services.